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Customer Service
 

Contact Us

 info@LoveAndLucky.com
15970 W State Road 84 #260
Sunrise, FL 33326 USA
Google Voice: 305-791-5958
(Please, leave a message and
a cellphone # or email address)

Shipping

Where do you ship from?

We ship from Florida, USA.

 

Where do you ship to?

Most of our customers are in North America. But we can ship to customers all around the world. Just email us at info@LoveAndLucky.com for an estimate shipping cost.

 

How do you ship and what are the rates?

United States Postal Service (U.S.P.S.) is our default shipping method.

 

If the destination address is within USA you can choose:

  • FREE STANDARD SHIPPING for All US orders of $20 or more: It is free, and only retails orders less than 1 pound are eligible.

  • First Class Mail: it takes in AVERAGE 3 to 5 business days from the shipping date; the cost depends on the weight starting at $4.45 for the lightest item.

  • Priority Mail: it takes in AVERAGE 2 to 3 business days from the shipping date;  the cost depends on the weight starting at $7.70 for the lightest item.

  • Express Mail: Orders placed before 12:00 PM EST will be shipped out the same day and is OVERNIGHT in most areas. The cost depends on the weight starting at $16.05 for the lightest item.

If the destination address is Canada,  you can choose:

  • Priority Mail: it takes in AVERAGE 6 to 10 business days from the shipping date;  the cost depends on the weight starting at $22.00 for the lightest item.

  • Express Mail: it takes in AVERAGE 5 business days from the shipping date;  the cost depends on the weight starting at $28.95 for the lightest item.

 

If the destination address is other than USA or Canada,  you can choose:

  • Express Mail: it takes in AVERAGE 5 business days from the shipping date;  the cost depends on the weight starting at $30.95 for the lightest item.

Below is the list of countries that are eligible for that service. For other countries, please email to info@LoveAndLucky.com.

 

Aruba

Australia

Austria

Bahamas

Barbados

Belgium

Brazil (Service is limited to Rio de Janeiro and Sao Paulo)

Canada

Chile (Service is limited to Santiago, Valparaiso, and Vina del Mar)

Colombia

Costa Rica

Czech Republic

Demark

Dominican Republic

Finland

France (Includes Corsica and Monaco)

Germany

Great Britain & Northern Ireland (includes England, Scotland, Wales, Northern Ireland Guernsey, Jersey, Alderney, Sark, and the Isle of Man)

Guyana

Hong Kong

Hungary

Iceland

India

Ireland

Israel

Jamaica

Japan

Korea, Republic of

Liechtenstein

Luxenbourg

Malaysia

Mexico (Service is limited to Guadalajara, Mexico City, and Monterrey

Netherlands

New Zeland (Includes Cook Island and Niue)

Norway

Philippines

Poland

Portugal (Includes Azores and Madeira Islands)

Saint Lucia

Saudi Arabia (Service is limited to Dammam, Jeddah, and Riyadh)

Singapore

South Africa

Spain (includes Canary Islands)

Sweden

Switzerland

Taiwan

Thailand

Trinidad & Tobago

Turks & Caicos Islands

Vietnam

 

 

 

 

How long it takes to ship our my order?

Orders placed Monday thru Friday by 5:00 pm Eastern time are shipped in 1-2 business day. We don't ship on weekends.

 

Can I get it faster?

Of course. Just email us at info@LoveAndLucky.com and we will tell how we can do it and which is the cost.